Holistic Employee Assistance Programme

Empower your employees with compassionate, confidential support—cultivating a healthier, happier, and more productive workforce.

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One stop solution that includes GP and Physio access

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Accessible and inclusive preventative approach

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Data-driven to demonstrate ROI

employee assistance programme

Workplace Wellbeing Support

Expert-led Wellbeing Services

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Confidential Counselling

Employees have access to experienced BACP counsellors for both personal and work-related concerns, with up to six sessions available to support their wellbeing.

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Holistic Wellbeing Resources

Expert curated content to nurture your employees' overall wellbeing, includes mind, nutrition, fitness, health, social, work-life balance, financial and more.

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Legal Guidance

Expert legal advice for your employees on personal and business matters, including family, employment, and property law.

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Critical Incident Support

Rapid support from our critical incident team, providing immediate psychological first aid, crisis management, and guidance through challenging situations.

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Management Support

Guidance for handling difficult conversations, offering essential managerial support, and recognising employee needs to foster a positive work environment.

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Virtual Counselling Course

Our bespoke course addresses anxiety, depression, and work-related stress, combining tailored therapeutic approaches with interactive tools for comprehensive mental health support.

Experience the Difference

Access Our Network of GPs and Physios

Elevate your Employee Assistance Programme with exclusive access to our nationwide network of private GPs and physiotherapists. Unlike traditional EAP providers, we offer comprehensive medical services that address both mental and physical wellbeing, ensuring your employees receive holistic support when they need it most.

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Medical Services & Prescriptions

Our private GP services offer your employees convenient video or face-to-face consultations, available as part of our iWell Pro package or as a standalone purchase. Whether it's for a routine check-up or a pressing health concern, your team can access professional medical advice without long waiting times.

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Physiotherapy Support

Provide your employees with personalised physiotherapy support for injury recovery, pain management, and overall physical health. Available at an additional cost, our services help your team stay active, healthy, and engaged at work.

Truly Holistic Wellbeing Support

Where We Support Your Staff and Managers

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Depression & Anxiety

Provide confidential support to employees struggling with depression and anxiety. Our professional counsellors offer evidence-based therapies and coping strategies to improve mental health, enhance resilience, and promote a more positive outlook, benefiting both personal wellbeing and workplace productivity.

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Bereavement & Loss

Assist your staff during times of bereavement and loss with compassionate counselling services. We help individuals navigate the grieving process, offering emotional support and practical guidance to facilitate healing and adjustment after the loss of a loved one.

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Stress & Burnout

Combat stress and prevent burnout among your employees by providing access to stress management resources. Our experts teach techniques to manage workload pressures, restore work-life balance, and build resilience, leading to sustained productivity and job satisfaction.

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Family

Support employees facing family-related challenges through confidential counselling and resources. We address issues such as communication breakdowns, conflicts, and family dynamics, helping individuals to strengthen relationships and create a harmonious home environment.

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Relationships & Divorce

Help your staff navigate the complexities of relationship difficulties and divorce. Our professional support offers emotional guidance, practical advice, and coping strategies to manage change, reduce stress, and maintain wellbeing during these challenging life transitions.

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Parenting & Children

Offer assistance to employees dealing with parenting challenges. Our services provide guidance on child development, behavioural issues, and effective parenting strategies, empowering parents to build stronger relationships with their children and promote a positive family life.

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Work Related Stress

Address work-related stress by providing employees with effective coping strategies and stress management techniques. Our support helps individuals handle workplace pressures, enhance their resilience, and maintain high levels of performance and job satisfaction.

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Bullying & Harassment

Ensure a safe and respectful work environment by offering support to employees experiencing bullying or harassment. We provide confidential assistance, advice on rights and options, and guidance on how to address and resolve such issues effectively.

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Work-Life Balance

Help employees achieve a healthier work-life balance with our support services. We offer strategies for effective time management, setting boundaries, prioritising personal wellbeing, and integrating work with personal life to enhance overall satisfaction.

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Nutrition

Promote healthier lifestyles by providing nutrition support to your employees. We offer expert advice on balanced diets, meal planning, and making nutritious choices, which can enhance energy levels, boost immunity, and improve overall health and wellbeing.

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Health

Encourage a healthier workforce with comprehensive health support services. As well as access to GPs we provide information on managing chronic conditions, preventive care strategies, and lifestyle modifications that contribute to improved physical health and reduced absenteeism.

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Fitness & Exercise

Boost employee fitness by tailored exercise programmes and resources. Our services promote physical activity through personalised guidance on effective workouts, and motivation to help employees improve their health and reduce the risk of illness.

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Meditation

Introduce your staff to the benefits of meditation for reducing stress and improving focus. We offer meditation resources to help employees incorporate mindfulness into their daily routines, enhancing mental clarity and wellbeing.

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Mindfulness

Enhance mental wellbeing through mindfulness techniques that encourage presence and engagement. Our resources teach employees how to practise mindfulness, reducing anxiety, improving emotional regulation, and increasing overall life satisfaction.

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Breathwork

Provide employees with breathwork exercises to manage stress and promote relaxation. Our guidance helps individuals utilise breathing techniques to reduce tension, improve mental clarity, and enhance their ability to cope with daily challenges.

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Money Management Tools

Equip your staff with money management tools to improve their financial wellbeing. We offer resources and advice on budgeting, saving, and financial planning, helping employees to make informed decisions and achieve their financial goals.

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Budgeting

Assist employees in creating and maintaining effective budgets. Our support helps individuals track expenses, manage income wisely, and develop strategies to reduce debt and increase savings, leading to greater financial stability and peace of mind.

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Credit Card Debt

Offer guidance to employees struggling with credit card debt. Our services provide strategies for debt reduction, consolidation options, and financial planning advice to help individuals regain control of their finances and reduce financial stress.

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Property and Landlords

Provide legal advice on property matters and landlord-tenant issues. Our experts assist employees with understanding leases, resolving disputes, and knowing their rights and responsibilities, helping them navigate housing concerns with confidence.

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Personal Injury

Support employees dealing with personal injury by offering legal guidance and resources. We help individuals understand their rights, explore options for compensation, and navigate the complexities of personal injury claims, alleviating additional stress.

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Employment

Offer legal assistance on employment matters, including contract reviews, workplace disputes, and understanding employment rights. Our services help employees navigate employment laws and regulations, ensuring they are informed and empowered in their careers.

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Difficult Conversations

Equip managers with the skills to handle challenging discussions effectively. We provide guidance on addressing sensitive topics, delivering constructive feedback, and resolving conflicts, enabling leaders to communicate confidently and maintain positive relationships within their teams.

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Managerial Support

Offer dedicated support to managers navigating workplace challenges. Our services include coaching, leadership development, and strategic advice to enhance managerial competencies, improve team performance, and foster a culture of excellence across your organisation.

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Employee Support Recognition

Assist managers in recognising and responding to employees' support needs. We train leaders to identify signs of stress or disengagement, promoting early intervention that boosts morale, enhances wellbeing, and helps retain valuable talent within your workforce.

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Led by Experts

Dedicated to Clinical Excellence

At iWell, we are committed to providing the highest level of care and support, available 24/7, 365 days a year.

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Meet Our Head of EAP Services: Dr. Michelle Main

Dr Michelle Main is a highly qualified and experienced mental health professional with a PhD in Cognitive Psychology and over 10 years’ experience in developing, managing, and delivering counselling and EAP services. Her team consists of qualified, trained, and experienced counsellors, mental health, crisis and trauma specialists, case managers and EAP advisors.

All of our counsellors have:

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a minimum of 3 years of experience

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completed over 450 hours of counselling practice

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“One of a kind service”

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“The best service”

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Developer at YouTube
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“An amazing service”

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Choosing the Right EAP

Compare Our Packages

Our solutions can be further tailored around your specific needs.

24/7/365 support
Telephone triage and clinical assessment with BACP counsellor
Telephone counselling only (up to 4 Sessions)
Signposting and onward referrals to support services and GP
Marketing material and support
Monthly wellness magazine
Online portal
Detailed MI reporting
Dedicated account manager
Full implementation support
Counselling up to 6 sessions (video, telephone, face to face)
Bespoke on-line integrative counselling course
Couples counselling
Immediate family members included
Financial information
Legal helpline
Manager support and literature
Online Private GP *
Online Physiotherapist

iWell Essentials

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24/7/365 support
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Telephone triage and clinical assessment with BACP counsellor
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Telephone counselling only (up to 4 Sessions)
Signposting and onward referrals to support services and GP
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Marketing material and support
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Monthly wellness magazine
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Online portal
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Detailed MI reporting
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Dedicated account manger
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Full implementation support

iWell Premier

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24/7/365 support
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Telephone triage and clinical assessment with BACP counsellor
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Telephone counselling only (up to 4 Sessions)
Signposting and onward referrals to support services and GP
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Marketing material and support
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Monthly wellness magazine
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Online portal
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Detailed MI reporting
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Dedicated account manger
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Full implementation support
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Counselling up to 6 sessions (video, telephone, face to face)
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Bespoke on-line integrative counselling course
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Couples counselling
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Immediate family members included
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Financial information
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Legal helpline
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Manager support and literature

iWell Pro

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24/7/365 support
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Telephone triage and clinical assessment with BACP counsellor
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Telephone counselling only (up to 4 Sessions)
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Signposting and onward referrals to support services and GP
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Marketing material and support
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Monthly wellness magazine
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Online portal
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Detailed MI reporting
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Dedicated account manger
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Full implementation support
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Counselling up to 6 sessions (video, telephone, face to face)
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Bespoke on-line integrative counselling course
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Couples counselling
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Immediate family members included
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Financial information
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Legal helpline
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Manager support and literature
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Private GP
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Physiotherapist

*Access to private GP referral for mental health prescribing only

Get a Quote

Empower Your People Today!

Learn how our EAP can help improve your business

Offer preventative care before issues arise

No obligation, confidential conversation

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Data-driven Approach

Insightful Reporting

Stay informed with concise, high-level reports showcasing the impact on your workforce.

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Employee Engagement Data: Gain insights into usage trends and preferred engagement methods.

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Service Outcome Metrics: Understand overall satisfaction and the effectiveness of support provided.

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Actionable Insights: Receive recommendations to enhance your employee wellbeing initiatives.

Ongoing Engagement

Proactive Service Promotion

Promote continuous engagement with our EAP through tailored tools designed to increase utilisation.

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Printed Materials: Eye-catching posters and leaflets to help employees easily access support.

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Digital Content: Engaging emails and online resources to keep wellbeing top of mind.

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Wellness Calendar & Newsletter: Monthly updates highlighting health initiatives and events.

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Why Employee Wellbeing Matters

£103bn

Workplace absences cost UK businesses nearly £103bn a year in lost productivity or additional staffing costs

67%
31%

67% Engaged employees in companies that promote a culture of wellbeing compared to 31% engaged employees in companies without a culture of wellbeing

82%

Wellbeing programmes
result in 82% reduced sickness absence

202%

Companies with engaged employees outperform those without by 202% reduced sickness absence

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